What comes with my new Leonhart foosball table?

All new Leonhart foosball tables come with the following parts and tools:

• 4 x ITSF Official Leonhart Balls

• 1 x Leonhart Rod Lubricant (10ml)

Where are you located?

We are a completely online business with warehouses across North America that ship our products to you.

When will I receive my order?

DUE TO COVID-19 ESTIMATED DELIVERY DATES MAY BECOME LONGER THAN EXPECTED - WE APPRECIATE YOUR PATIENCE AND UNDERSTANDING AT THIS TIME

Orders are processed within one to three days. Estimated delivery time from the day an order is placed are as follows:

• Merch: two to four weeks;

• Parts: one to two weeks; and

• Tables: three to five weeks.

For more information, please see our complete Shipping Policy.

How do I make changes to an order I’ve already placed?

If the order has not yet been processed and you have not received any shipping confirmation emails, then feel free to contact us to make changes to your order. If the order has already shipped, then we will not be able to make any changes to the order.

For more information, please see our complete Return Policy.

What do I do if I never received my order?

If you have not received your order within seven days of the estimated delivery date from your shipping confirmation email, please contact us immediately so that we can investigate the delay with the courier on your behalf.

For more information, please see our complete Shipping Policy.

What is the return policy?

We strive for 100% customer satisfaction! If you have any questions, concerns or feedback about your order, please do not hesitate to reach out. We will do everything in our power to resolve the problem as soon as possible.

For more information, please see our complete Return Policy.

Where are the products made?

We have a wide range of products, each of which is made with different materials in different locations. Here is a brief summary by product category:

• Leonhart Tables & Parts are manufactured in Bavaria, Germany by Leonhart Betriebs GmbH

• Merch products are made in facilities located in Canada, USA, Mexico, Spain, and Latvia;

What are the shipping options?

We have a wide range of products, each of which has a different way of shipping.

Our Merch is made to order, and shipped by the manufacturer, so we offer Free Shipping on all Merch.

Our Parts are shipped through UPS or FedEx, and we’ve integrated live shipping rates that are displayed in the checkout.

Our Foosball Tables require freight shipping which is highly variable depending on your location, so we charge a flat fee per table to help cover these costs and keep it simple for you.

For more information, please see our complete Shipping Policy.

What are the international taxes, duties, etc. that I have to pay?

That’s the beauty of Original Leonhart USA - you no longer have to worry about customs, duties and other international taxes! We take care of all the import logistics and costs, giving you a simple way to access these amazing products designed and built in Germany.

For more information, please see our complete Shipping Policy.

What do I do if I received a defective order?

We strive for 100% customer satisfaction! If you have any questions, concerns or feedback about your order, please do not hesitate to reach out. We will do everything in our power to resolve the problem as soon as possible.

For more information, please see our complete Return Policy.

How do I make sure I order the right size?

All of our Merch products have size dimensions in the product descriptions to help you determine which size to order. It is up to you to pick the right size before ordering, and unfortunately it is not possible for us to return orders due to incorrect sizing.

For more information, please see our complete Return Policy.

How to Install the Pro Foosball Light